Terms of service

Terms of Service

By using the Sheveil website or purchasing from us, you agree to these terms.

Products and orders
We aim to provide accurate product descriptions, images and pricing. We may cancel or refund an order if a product is unavailable, information is incorrect, or we are unable to fulfil the order.

Payment
Prices are shown in Australian dollars (AUD). Orders are processed after payment has been successfully authorised.

Shipping
Delivery times shown on our website are estimates and may be affected by circumstances outside our control. Please ensure your delivery details are correct when ordering.

Returns and refunds
Sheveil offers a 30-Day Money-Back Guarantee subject to our Return and Refund Policy. Your rights under Australian Consumer Law also continue to apply.

Product use
Please follow the instructions and safety information supplied with the product. Information on our website is general information and is not a substitute for professional medical advice.

Website use
You must not use our website for fraudulent, unlawful or harmful activities.

Contact
If you have questions about an order or these terms, please contact Sheveil using the contact information provided on our website.